Excellent Service, app needs improvements

My wife and I have used this service at least 6 times recently and have been very pleased.

The app design is somewhat quirky and that is why I didnt rate it 5 Stars. It is not clear how to use the saved Favorites and there is no way to delete a favorite once added.
On one occasion the app said that the driver had arrived when he was caught in traffic several blocks away.

I think eCab is a very strong competitor to Uber.

Gerry1290 about eCab, the new taxi experience, v3.6