Terrible, just call instead of using this app
I tried using this three times. The first two times, the driver showed up at the wrong address 3 times and blamed me, when all I did was click a button to book the car.
Another time I used it, the car never showed up. Then a few weeks later a $5 “no show” charge appears on my credit card. I call the company and try to get this resolved, but the operations manager never returns my call.
Do not use this app, it’s way more practical to call by phone, and they won’t be able to charge you without your consent. Better yet, wait for Uber and use that. The difference in experience between these two services is so vast, they should really just turf this terrible app. Using this app really pushed me further towards Uber and gave me a bad impression of the local cab companies, when it was already pretty low.
Ste-Van about
eCab, the new taxi experience, v3.3.2