Faulty GPS in app led to paying “no-show” fee

I had the same problem as others, being charged a "no-show" fee, even though I got into a cab at my location matching the company they said was coming. When I looked at the bill, it said I was located far from my actual location! I have attempted to contact the company upwards of 10 times through the app but always get the same "error, please try again" message. I have since deleted the app.

eCab needs to improve their GPS technology and/or not charge users credit cards without permission!

LizzieFlav about eCab, the new taxi experience, v3.1.2